Support Center

Apple TV (Generation 4)

  • Why do I have to activate my Apple TV?

    The new Apple TV app has personalization features that only work if you have a Vevo account. In order for us t...

    Feb 11, 2016 10:10AM PST
  • How do I activate Vevo on my Apple TV?

    There are two ways to activate your Apple TV. You can activate your Apple TV using your iOS device by logging ...

    May 22, 2017 01:12PM PDT
  • How do I favorite a video?

    Using the touchpad, swipe to the middle and click on the heart icon to favorite a video.

    Feb 11, 2016 10:17AM PST
  • How do I restart a video?

    Using the touchpad, swipe down and click on the replay icon to restart the video.

    Feb 11, 2016 10:17AM PST
  • How do I shuffle Up Next?

    Using the touchpad, swipe up and click on the list icon to see the videos in Spotlight as a list. Once you’re ...

    Feb 11, 2016 10:17AM PST
  • What is Favorites?

    Favorites is a new section of the app where you can access your favorite artists, videos and playlists.

    Feb 11, 2016 10:17AM PST
  • How do I add favorite artists?

    Go to the Favorites section. Under artists, click “Add Artists” to add more favorite artists to your account. ...

    Feb 11, 2016 10:17AM PST
  • How do I access Vevo TV?

    Vevo TV is no longer available. Instead, we have introduced Spotlight where you can watch videos based on your...

    Feb 11, 2016 10:12AM PST
  • How do I view my watch history?

    Select the Watch Again section of the app to view your watch history and rewatch your favorite videos.

    Feb 11, 2016 10:11AM PST
  • How do I logout?

    Go to the Setting section of the app and select “Logout” to logout of your account.

    Feb 11, 2016 10:14AM PST

Contact Us

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